Store Parts Professional

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NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time.

A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature.

Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnel.

• High School Diploma, or equivalent, required.
• Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.
• Capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly.
• Demonstrate excellent communication and organizational skills.
• Enjoy working with people in a fast-paced setting; be competitive, yet able to work calmly under pressure.
• Be ASE Parts Specialist (automotive) certified.
• Have a working knowledge of the store’s service area and be able to operate a vehicle with a manual transmission.
• Able to work retail hours at any store location as assigned by management.

• Capable of operating TAMS point-of-sale system and cataloging.
• Able to process cash, check, and credit card transactions.
• Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing.
• Able to work on feet (stand and walk) for entire shifts.
• Capable of lifting and moving parts/boxes up to 60 pounds.
• Able to bend or stoop to floor shelves and reach upper shelves with stool or ladder.
• Able to move heavy equipment with moving aids like hand trucks, barrel dollies, hydraulic lifts, etc.

• Outstanding health benefits and 401K.
• Stable Fortune 200 company with a family-like culture.
• Supportive company culture that values hard work and employee well-being.
• Opportunities for career growth and ongoing development.

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GPC recruits without regard to sex, race, creed, color, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, veteran status, or other protected characteristics. Recruitment is based on ability, achievement, experience, conduct, and legitimate business reasons.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail