Administrative Assistant , Senior - Substation Maintenance West Valley

Requisition : 19768

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes.

SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well‑being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day:
  Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long‑term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

Acts as a trusted and confidential aide, providing high‑level administrative support to the Senior Director, Directors, and other departmental staff. This role ensures the smooth coordination of departmental operations by managing communications, schedules, documentation, and reporting. The position requires discretion, initiative, and a strong command of organizational tools and processes.

• Responsible for general departmental administrative duties, including but not limited to answering and directing phone calls;
  Open/Screen/Distribute departmental mail; managing calendars/scheduling appointments and business‑related travel; filing; timekeeping; completing expense reports, etc.
• Drafts, edits, and manages internal and external communications. Responds to inquiries via phone, email, and in‑person interactions with professionalism and accuracy.
• Prepares and maintains presentations, reports, budgets, and expense documentation. Ensures proper filing, retrieval, and retention of departmental records.
• Maintains advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) specific to departmental functions.
• Maintains and updates distribution lists, databases, and project schedules.
• Prepares reports, presentations, and expense documentation.
• Supports departmental projects by maintaining schedules, tracking deadlines, and assisting with budget monitoring using tools like SAP.
• Conducts research using online and internal resources to support departmental initiatives and decision‑making.
• Assists in tracking project milestones, preparing for meetings, and ensuring timely completion of deliverables.
• Handles other duties and projects as assigned.

A high school diploma, GED, or equivalent is required.

Position Level and Placement:
This position may be filled at one of three levels outlined below, based on the candidates relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies.

• Level I:
  Candidates with up to 3 years of relevant education, experience, or a combination of both.
• Level II:
  Candidates with more than 3 years but less than 6 years of relevant education, experience, or a combination of both.
• Senior Level: Candidates with 6 or more years of relevant…