Junior IT Operations Engineer

We are seeking a motivated and proactive Junior IT Operations Engineer to support the reliability, performance, and security of IT systems in a production-critical solar manufacturing environment. This role is ideal for candidates with foundational experience in systems administration, networking, and automation who are eager to grow and contribute to continuous improvement initiatives. The candidate will collaborate closely with Operations, MES, and Security teams to ensure system availability, scalability, and compliance across on-premises and cloud infrastructure.

• Monitor, maintain, and troubleshoot on-premises and cloud-based servers, networks, and infrastructure
• Manage system upgrades, patching, backups, and recovery processes
• Ensure high availability and disaster recovery readiness for critical systems

• Automate routine operational tasks using scripting and configuration tools
• Support CI/CD pipelines and infrastructure-as-code initiatives
• Work with MES and Sec Ops teams to maintain system integrity, security, and compliance
• Assist in incident response, root cause analysis, and issue remediation

• Maintain system documentation, SOPs, and configurations
• Support deployment, integration, and validation of new technologies

Participate in on-call rotation and provide after-hours support as required

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 1–3 years of experience in IT operations, systems administration, or Dev Ops roles
• Working knowledge of Linux and Windows server environments
• Experience with VMware-based virtualization
• Exposure to cloud platforms (AWS, Azure, or GCP)
• Basic to intermediate scripting skills (Bash, Power Shell, or Python)
• Understanding of networking fundamentals (TCP/IP, DNS, VPNs, firewalls)
• Familiarity with monitoring tools (Prometheus, Grafana, Zabbix, Solar Winds)
• Exposure to CI/CD and infrastructure-as-code tools (Terraform, Ansible)

• Certifications such as AWS Certified Sys Ops Administrator, Azure Administrator, VMware VCP, or CompTIA Server+
• Familiarity with ITIL practices and service management concepts
• Experience with Aruba networking equipment and Forti Gate firewalls
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Work Environment:
  Manufacturing / Production-critical IT environment
• On-call support required as part of role
• Opportunity to work with modern cloud and automation technologies