Retail Sales Associate

About the Role

Company:
Cox Communications, Inc.
Job Family:
Group Sales
Job Profile:
Solutions Specialist Mobile - CCI
Management Level: Individual Contributor
Work Option:
Flexible (no remote option; must work at a specified Cox location)
Travel:
None

Work Shift:

Variable
Compensation:
Hourly rate $15.29 – $22.88 per hour, depending on location and experience, with an annual incentive/commission target of $15,348.00.

Ever stepped into a retail store and had a phenomenal customer service experience? How would you like to be responsible for creating those experiences with the potential of earning $33,575 per year? Cox Communications is looking for a Part‑Time Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.

Part‑time (29 hours per week) evenings, weekends, and holidays are required.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of a retail environment.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products and competitor offerings by participating in regular training classes.
• May be required to work in other locations within the same geographical area.

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment.
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services.
• Computer literacy with an aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays.
• Ability to lift 25–50 pounds to help manage stock room inventory.
• Preferred:
  Some college experience with a focus in sales, business and/or management.
• One year of experience in a related field (e.g., Sales, Retail Sales, Service Industry).
• Experience selling wireless/mobile products.
• Fluency in Spanish, both written and spoken.

• Paid time off: minimum sixteen hours per month and seven paid holidays annually.
• Additional paid time off for bereavement, voting, jury duty, volunteer work, military leave, and parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k) with company match).
• Paid days off: sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.