Retail Sales Associate

We are looking for a Retail Sales Associate who creates and maintains a superior customer experience. The position requires evening, weekend, and holiday work and reporting to a Store Manager.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with opening/closing of the retail environment.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products and competitor offerings by participating in regular training classes.
• May be required to work in other locations in the same geographical area.

Variable targeted total compensation of $51,072 ($24.55/hr), with high earners averaging $66,099 ($31.78/hr). Compensation includes a full‑time hourly base rate of $17.18/hr plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. Hourly pay rate ranges from $15.29 to $22.88/hr depending on location and experience, with an annual incentive/commission target of $15,348.00.

• Minimum 16 hours of paid time off per month and 7 paid holidays.
• Additional paid time off: bereavement, voting, jury duty, volunteer, military, and parental leave.
• Health, dental, vision, and other medical benefits.
• 401(k) with company match, tuition reimbursement, adoption assistance, childcare and eldercare resources, pet insurance, and more.

• High school diploma/GED or up to 2 years of relevant work experience.
• Ability to meet sales, retention, and customer experience targets.
• Strong interpersonal and communication skills for consultative selling.
• Ability to build relationships with a diverse customer base.
• Multitasking and prioritization in a fast‑paced service environment.
• Mobility in store for extended periods.
• Computer literacy and aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule including weekends, evenings, and holidays.
• Physical ability to lift 25–50 pounds for inventory.

• Some college experience in sales, business, or management.
• One year of experience in related field (sales, retail sales, service industry).
• Experience selling wireless/mobile products.
• Fluency in Spanish, both written and spoken.

Applicants must be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets.