Director of Sales, Aftermarket Services - North America

Company Overview

Nikkiso Cryogenic Services (NCS) is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000+ employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting‑edge technology, and expert services, the company stands tall as a go‑to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top‑tier services that are tailored to meet the specific needs of each industry.

Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping customers achieve their goals while minimizing environmental impact.

Job Overview:
Nikkiso Cryogenic Services is seeking a transformative commercial leader to architect and scale our North American aftermarket business. This role is designed for a senior executive with the vision, discipline, and commercial rigor to redefine how aftermarket value is created in rotating equipment and cryogenic systems.

As Director of Sales, Aftermarket Services, you will own the strategic direction, growth trajectory, and commercial performance of NCS’s aftermarket portfolio across North America. You will shape the long‑term revenue model, expand recurring service streams, and elevate NCS’s market position as the partner of choice for critical cryogenic and turbo machinery assets.

This role sits at the intersection of strategy, technology, and customer value. It requires a leader who can operate at the executive level with customers and internally, while building scalable commercial systems, world‑class teams, and disciplined execution models.

Strategic Impact

In This Role, You Will

• Redesign and scale the North American aftermarket commercial engine to accelerate growth, margin expansion, and market share gains.
• Establish a best‑in‑class aftermarket operating model centered on Long‑Term Service Agreements (LTSAs), lifecycle services, and digital‑enabled service offerings.
• Position Nikkiso as a strategic lifecycle partner—not simply a service provider—across energy, industrial, LNG, hydrogen, and marine markets.
• Drive cultural transformation toward accountability, performance excellence, and customer‑centricity across the commercial organization.

Core Responsibilities

Commercial Strategy & Market Leadership

• Define and execute a multi‑year aftermarket growth strategy aligned with NCS global objectives and functional unit priorities.
• Identify and penetrate high‑value market segments, including LNG, hydrogen, industrial gas, marine, and energy transition markets.
• Develop and scale recurring revenue models through LTSAs, service agreements, upgrades, and modernization programs.
• Translate market intelligence, competitive dynamics, and customer insights into actionable commercial strategies.

Revenue & Performance Accountability

• Own North American aftermarket sales performance, forecasting accuracy, and pipeline quality.
• Establish rigorous KPI frameworks, operating rhythms, and governance models to drive predictable growth.
• Lead pricing strategy, margin optimization, and value‑based selling across the service portfolio.

Elite Team Building & Leadership

• Build, inspire,…