Part-Time Peer Mentor, Financial Aid-State

Job Description

This position will mentor and advise students about higher education, including the financial aid, completing FAFSA application, and Apply Texas application. Mentor will also provide financial aid options and assist students with finding and utilizing appropriate resources. Required to provide high level information. May interact one‑on‑one with students and a high volume of customers. Will work with and assist diverse groups.

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation, and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go‑center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

The work is sedentary. The employee sits comfortably to do the work. May involve walking, standing, bending, carrying light items such as papers, books, or small parts or driving an automobile. No special physical demands are required to perform the work.

• Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate‑controlled office with minimal exposure to safety hazards

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

Salary: $16.22 per hour

Benefits:
Supported by LSC general benefits package (specific benefits not listed in posting).

30555 Tomball Parkway, Tomball, TX 77375.

A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.