Workshop Supervisor

Company Overview

Nikkiso Clean Energy & Industrial Gases
is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry.

Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

The Workshop Supervisor is responsible for leading all aspects of the Nikkiso Cryogenic Services (NCS) workshop operations, ensuring the safe, efficient, and profitable execution of equipment repairs, overhauls, inspections, testing, and refurbishment activities. This position is accountable for delivering world-class aftermarket support for cryogenic pumps and turboexpander related equipment supporting the LNG, industrial gas, hydrogen, air separation, petrochemical, and clean energy markets.

The Workshop Supervisor leads a multidisciplinary team of technician personnel while driving operational excellence, customer satisfaction, financial performance, and continuous improvement. This role partners closely with Engineering, Supply Chain, Field Service, Sales, Quality, and Global SHEQ to deliver exceptional customer experiences and support NCS's strategic growth objectives.

Essential Functions/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Strategic Mindset:
  Ability to think strategically and make informed decisions. Analyze data, identify trends, and develop effective strategies to optimize operations and drive efficiency.
• Leadership
  
  Skills:
  
  The ability to build and effectively lead a team to achieve business objectives.
• People Management
  
  Skills:
  
  Ability to manage, motivate, and develop people within the team, through performance management and talent development.
• Customer Focus:
  Possess strong customer service orientation with knowledge of customer service principles and the ability to implement these to ensure customer satisfaction. Strong commitment to understanding customer needs and providing excellent service.
• Problem-solving:
  Ability to quickly identify and resolve operational issues. Strong analytical skills and ability to think creatively to find practical and efficient solutions.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills for effective interaction with different stakeholders, including presentation skills.
• Time management:
  Ability to organize…