Concierge

Position Details

Community Name:
The Heritage Tomball
Address: 1221 Graham Dr
Phone:
Status:
Part‑time
Shift: Saturday & Sunday 9am‑5pm

• Oversee front desk and greet guests
• Manage the reception area to ensure effective telephone and mail communications internally and externally to maintain a professional image
• Direct calls and take messages as appropriate
• Keep lobby area clean and presentable daily
• Assist all associates as needed at the front desk
• Make rounds around community as necessary for security procedures
• Provide basic and accurate information in person and via phone/email
• Respond to emergency boards as needed

• High school diploma/GED preferred
• 6 months related experience preferred
• Multitasking and time‑management skills
• Excellent customer service and organizational skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Maintain integrity and confidentiality
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members

• Company‑paid telemedicine service for all full‑time benefit‑eligible team members
• On‑Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/Dental/Vision/Disability/Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends
• Tuition Assistance (for programs directly related to team member's position)
• Lasting relationships with our residents who have so much wisdom to share

Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.