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Medical Call Center Specialist – Patient Concierge

Job in Tomball, Harris County, Texas, 77735, USA
Listing for: Prelude Fertility, Inc.
Full Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Aspire HFI in Tomball, TX is seeking a Call Center Representative to provide proactive communications with patients via phone and email, with a focus on delivering the best patient experience. The role involves handling inbound and outbound calls, scheduling, and EMR documentation.

Hours are 7:45am - 5:00pm, Monday to Friday. Strong emphasis on empathy, volume management, and cross-training across multiple facilities.

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