Retail Sales Manager

Connectivity Source is one of the largest and fastest-growing T-Mobile Premium Partners operating across the United States. We specialize in delivering the latest mobile communications technology and services to our customers. With a focus on exceptional customer service, we support both individual consumers in our retail locations and businesses through our sales representatives. Our mission is to ensure customers stay seamlessly connected in their personal and professional lives.

This is a full-time, on-site role as a Retail Sales Manager based in Greater Houston. The Retail Sales Manager will oversee daily operations at a retail location, ensuring an exceptional customer experience and driving sales growth. Responsibilities include managing sales goals, leading a team of sales associates, delivering training, maintaining store standards, and fostering a positive work environment. The role requires collaboration with both team members and upper management to meet business objectives.

• Proven skills in Retail Sales and Sales strategies, with the ability to meet and surpass sales goals.
• Strong Communication and Customer Service skills to foster positive interactions and build relationships with both customers and team members.
• Experience in enhancing the Customer Experience through attentive service, providing tailored solutions to meet customer needs, and addressing concerns effectively.
• Previous managerial or leadership experience in a retail environment preferred.
• Strong organizational, problem-solving, and decision-making abilities.
• Understanding of T-Mobile products and services is a plus.