Aftermarket Sales Segment Manager, Aerospace

Company Overview

Nikkiso Clean Energy & Industrial Gases
is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry.

Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Summary/Objective

The Aftermarket Segment Sales Manager / Engineer – Aerospace will work with the Head of Sales – Aftermarket, North America Region, to monetize the installed base by driving the expansion of Aftermarket and maintenance services for Aerospace and Hydrogen in the Region. This role involves building customer relationships to help identify unmet client needs that drive sales opportunities and repeat business and developing sales plans that meet and exceed quota.

Applicants should exhibit a good understanding of sales and account management principles, excellent interpersonal and negotiation skills, and an entrepreneurial spirit to drive annuity sales growth. Successful candidates will have a proven track record in similar roles either in either Service / Aftermarket, pumps, rotating equipment or capital equipment sales.

In summary, this challenging yet rewarding role offers a unique opportunity to elevate your sales career, work with a diverse team of professionals, and drive growth in an exciting and fast-paced industry.

Essential Functions/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Territory Management: Managing all sales activities within the assigned markets and territory. This includes maintaining a robust pipeline of business prospects that meet or exceed sales targets.
• Customer Relationship Management: Building and maintaining strong, long-lasting customer relationships. This includes understanding customer needs that maximize the value from these relationships.
• Product Knowledge: Acquiring in-depth knowledge of the company's products or services to effectively demonstrate their value to potential clients, answer inquiries, and address possible concerns.
• Sales Plan Development: Developing and implementing sales plans tailored to the regional market to drive sales growth.
• Sales Reporting: Tracking, recording, and compiling reports, utilizing Salesforce CRM, on pipeline, funnel and bookings.
• Team
  
  Collaboration:
  
  Collaborating with the Aftermarket sales team and other departments such as marketing and customer service to achieve sales objectives and enhance the client experience.
• Customer Service: Ensuring the highest levels of service standards and maintaining customer satisfaction. Dealing with any issues that arise in a professional and timely manner.
• Presentation
  
  Skills:
  
  Making presentations to clients, service offerings and developing product solutions tailored to their business needs.
• Contract Negotiations: Leading negotiations with clients, including finalizing contracts and agreements.
• Brand Ambassador: Acting as a brand ambassador - representing and promoting the company's values and products at all times, including at industry events and trade shows.
• Travel: Ability to travel 50-75% of time.
• Other duties as assigned.

Competencies (Skills, Abilities, and Knowledge)

• Sales Expertise: In-depth knowledge of sales principles, territory management and account management. Knowledge of sales tools, CRM systems, and other software applications.
• Customer relationship management: Able to discover and understand unmet client needs to create compelling aftermarket solutions.
• Customer Focus: A strong commitment to understanding customer needs, providing excellent service, and building long-term customer…