Office Administrative Associate & Scheduler

About Us

At SYNERGY Home Care of Toms River, we provide compassionate, non-medical home care services that allow individuals to age safely and comfortably in the place they call home. We are committed to delivering exceptional, personalized care that enhances the well-being and quality of life of our clients and provides peace of mind to their families.

We are a nationally recognized brand, and we take pride in our commitment to excellence, accountability, and meaningful service. As we continue to grow, we are seeking a highly organized and driven professional who shares our values and passion for making a difference to join our team as an Office Administrative Associate & Scheduler.

This role is at the heart of our operations. You will be responsible for caregiver scheduling, client coordination, and administrative/HR support, ensuring seamless service delivery and compliance.

This position requires someone who thrives in a fast-paced, detail-oriented environment, can manage multiple priorities, and communicates with professionalism and empathy.

• Coordinate and manage caregiver schedules for client assignments
• Ensure proper coverage for all shifts, including urgent and last-minute needs
• Communicate schedule updates clearly with caregivers and clients

• Assist with onboarding new caregivers (documentation, compliance, follow-up)
• Maintain employee and client files in compliance with state and accreditation standards
• Conduct background checks and employment verifications
• Track and follow up on required documents and certifications

• Answer incoming calls in a professional, warm, and empathetic manner
• Assist with intake inquiries and scheduling consultations
• Document all interactions in company systems
• Support care coordination efforts between clients, caregivers, and leadership

• Data entry and record maintenance using cloud-based systems
• Maintain confidentiality at all times
• Support leadership with additional operational needs as required
• Track KPI’s

• Associate’s or Bachelor’s degree preferred OR 1–3 years of relevant experience
• Experience in home care, healthcare, or scheduling strongly preferred
• Proficient in Microsoft 365 (Word, Excel, Outlook, etc.)
• Strong organizational and time management skills
• Excellent attention to detail and follow-through
• Ability to multitask and prioritize effectively
• Strong written and verbal communication skills
• Ability to remain calm, flexible, and solution-oriented in a dynamic environment
• Self-starter with a strong sense of accountability and ownership

• Someone who can see the big picture while managing details
• A team player who takes initiative and follows through
• A professional who values structure, process, and accountability
• Someone who genuinely cares about supporting families and caregivers

• 401K
• Competitive hourly rate: $22–$25/hour (based on experience)
• This position requires a flexible schedule, including weekend availability, with adjusted weekday time off.
• Opportunity for growth within a rapidly expanding agency

• Work in a mission-driven, nurse-led organization
• Be part of a growing and supportive team
• Make a meaningful impact in the lives of clients and families
• Gain experience in healthcare operations, scheduling, and care coordination