Reservation Manager

Reservation Manager Agent

U‑Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results‑oriented and wants to work in a fast‑paced environment. If this sounds like you, consider joining as a Reservation Manager Agent. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U‑Haul dealerships through reservation placement and distribution of equipment.

• Assist with calls from and to customers.
• Help support field team members and U‑Haul dealerships with equipment and reservation management and placement, directing incoming customer equipment to areas based on demand and productivity status to balance regional market inventory levels.
• Review reports that aid in effective placement of equipment, customer reservations and contracts, supporting equipment availability and accuracy.
• Assist with the Company’s U‑Box portable storage product.

• Opportunities for advancement
• Mindset App Reimbursement
• Health insurance & prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• Met Life legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Business travel insurance
• You Matter EAP
• Life Lock identity theft protection
• Critical illness/group accident insurance
• Dave Ramsey’s smart dollar program

• High school diploma or equivalent
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
• Proficient in customer service, time management and multitasking

Pay Range: $16.5 – $18.5 hourly

U‑Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.