HVAC DispatcherCSR

Benefits

• 401(k)
• Health insurance
• Paid time off

Casper’s Friendly Services is growing and looking for a motivated, organized, and customer‑focused HVAC Dispatcher to join our team.

We are a family‑owned and operated heating, air conditioning, and plumbing company proudly serving Ocean and Monmouth Counties. We are looking for someone who can help keep our technicians organized, our customers updated, and our daily operations running smoothly.

• Answering incoming customer calls and providing friendly, professional service
• Scheduling and dispatching HVAC and plumbing technicians efficiently
• Keeping customers updated on arrival times and job status
• Entering customer information, notes, and job details accurately
• Following up with customers and helping maintain a great customer experience
• Assisting with outbound calls, memberships, and office support when needed

• HVAC or Plumbing Experience
• Positive, dependable, and a team player
• Great at communication and staying organized
• Able to multitask in a fast‑paced environment
• Comfortable using computers and learning new software
• Focused on providing a 5‑star customer experience
• Previous HVAC, plumbing, dispatching, or customer service experience is preferred but we are willing to train the right person.

• Competitive pay based on experience
• Paid training
• Growth opportunities as the company continues to expand
• Supportive team environment
• A company that values hard work and great customer service

If you’re looking for a career with a growing local company where your work matters, we’d love to meet you.

Apply today and become part of the Casper’s Friendly Services team.