Senior Customer Care Lead - Proactive Account Management
Job in
Toms River, Ocean County, New Jersey, 08757, USA
Listed on 2026-08-02
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
PVH (Tommy Hilfiger/Calvin Klein) is seeking a Customer Service Lead to partner with Sales and Operations, delivering best-in-class support and proactive communication. You will manage key accounts, guide CSRs, and ensure on-time orders while driving process improvements across the region.
The role requires 3 years in Inside Sales or Customer Service, a Bachelor's degree, and proven leadership. A strong focus on SLA adherence and cross-functional teamwork is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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