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Member & Provider Care Specialist – Omni-Channel
Job in
Toms River, Ocean County, New Jersey, 08757, USA
Listed on 2026-08-18
Listing for:
Healthfirst
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Healthfirst is seeking a Service Agent to support Contact Center Operations, delivering exceptional member and provider experiences across multiple channels. You will handle inquiries, educate clients, resolve issues, and help reduce disenrollments while maintaining HIPAA confidentiality.
With a start date around 10/12, the role requires strong communication, collaboration, and the ability to work a flexible schedule including weekends and holidays.
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