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Reservations & Call Center Specialist – Upsell & Service
Job in
Toms River, Ocean County, New Jersey, 08757, USA
Listed on 2026-08-22
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Ocean Casino Resort in New Jersey is seeking a Reservations/Call Center Representative to provide customers with a clear picture of our products and services. You will handle inbound calls and emails to book hotel, dining, events, transportation and entertainment reservations.
The role emphasizes sales, up-selling when appropriate, professional interactions, and timely escalation of complex issues to Call Center Supervisors.
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