Deposit Operations Representative

At Ocean First Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making Ocean First a great place to work and do business.

Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #Become Ocean First  and make an impact in the local community!

The Deposit Operations Representative performs departmental functions to ensure optimum customer service support levels are provided.

• Responds to incoming telephone requests from internal customers.
• Works in conjunction with the statement rendering company to ensure the timely rendering of customer statements.
• Assists in the 1099, W9, W8 and B notice programs.
• Processes select branch service requests via Salesforce.
• Maintains the Bank's Opt In and Opt Out requests according to regulations.
• Processes bank collections.
• Review high dollar checks for signatures, check stock and other items that could indicate fraud.
• Processes subpoena requests in accordance with legal specifications and time frames.
• Processes adjustment requests received by customers and other banks.
• Prepares the supply requests for the entire department.
• Monitors the activity of money market accounts in accordance with regulations.
• Validates the maintenance on all stop payments.
• Performs all duties that pertain to the archiving system for the department.
• Reconciles check vendor billing.
• Performs various back office functions to support the Bank's Transfer/Direct Debit/Deposit program.
• Participates in all back-office aspects of the ACH/Direct Deposit program.
• Performs all aspects of the Return Deposited Check process.
• Reconciles department general ledgers.
• Tracks overdrawn accounts and takes appropriate action.
• Processes daily rejected inclining items, check charges.
• Acts as back up to Wire Room Processor when he/she is unavailable.
• Processes the check adjustments received by the Federal Reserve Bank.
• Tracks the department time frame and standard results.
• Verifies daily and monthly general ledger reconciliations.
• Assists with merger validation.
• Acts as back up for Wire Room Processor and maintains working knowledge of all rules governing Wire Transfers, such as: OFAC, BSA, FinCEN, Reg J, UCC4A, and the Patriot Act.
• Understands compliance with all regulations governing the banking industry, as well as agency guidelines and organization policies.
• Understands the compliance requirements for Deposit Operations to ensure files are maintained in accordance with regulations.

• Excellent interpersonal and verbal communication skills.
• Ability to apply Mathematical skills and concepts.
• Proficiency in MS Office Suite.
• Analytical and technical skills along with logical thought processes are required.