Director, Supply Chain Reliability

• Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability
• Establish a vision connecting performance insights to reliability outcomes and drive a proactive, data-driven culture
• Design and deploy standardized performance management frameworks, enterprise scorecards, KPI definitions, and tiered review processes
• Ensure alignment and transparency from executive-level performance through site operations
• Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues
• Lead prioritization and governance of reliability initiatives to achieve sustainable resolution and measurable performance impact
• Build, lead, and develop a high-performing supply chain performance management and reliability team
• Define team roles, priorities, and development pathways while fostering accountability, innovation, and continuous improvement
• Oversee digital tools and platforms such as OPM for real-time performance visibility and insights
• Drive automation of metrics, targets, and commentary using advanced analytics and AI
• Partner across supply chain and adjacent functions to align performance standards, metrics, and improvement initiatives
• Influence senior stakeholders to drive accountability and adoption of standardized ways of working
• Establish methodologies for detecting performance risks and systemic issues
• Lead cross-functional deep dives and facilitate resolution of complex service, quality, and cost challenges
• Drive continuous improvement through performance insights, After Action Reviews, and reliability-focused initiatives
• Integrate standard methodologies into performance routines and operational processes
• Lead organizational change to embed performance management and reliability as core capabilities
• Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working

• Minimum of a Bachelor’s/University or equivalent degree is required
• Minimum 10 years of relevant work experience
• Experience in Supply Chain Management
• Demonstrated business process ownership with deep expertise in end-to-end supply chain processes, including Planning, Manufacturing, Quality, Delivery, and/or Procurement
• Proven experience leading enterprise performance management systems and governance frameworks
• Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
• Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
• Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations
• Strong people leadership skills, including coaching, talent development, performance management, and succession planning
• Strong analytical and problem-solving capabilities, with experience translating data into strategic actions
• Proficiency in English with excellent written and verbal communication skills
• Ability to work on-site a minimum of three days each week
• Up to 15% domestic and/or international travel may be required
• Advanced degree or field of study in Business, Supply Chain, Engineering, or a related field preferred
• Experience in pharmaceutical, healthcare, or regulated environments preferred
• Experience integrating AI and advanced analytics into supply chain decision-making preferred
• Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks preferred
• Ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations preferred

Demonstrates expertise in Supply Chain Management, focusing on performance management, reliability frameworks, and continuous improvement methodologies. Proven ability to lead cross-functional teams, drive digital transformations, and influence senior stakeholders to achieve strategic objectives.

• Supply Chain Management
• Performance Management Systems
• Change Management Initiatives
• Advanced Analytics Integration
• Leadership and Talent Development

• End‑to‑End Supply Chain Processes
• Performance Insights
• KPI Definitions
• Risk Management
• Digital Transformation
• Data-Driven Culture
• Continuous Improvement Methodologies
• Operational Processes
• Systemic Issue Detection
• Automation of Metrics

• Leadership Skills
• Influencing Skills
• Coaching
• Problem‑Solving
• Communication Skills

• Pharmaceutical
• Healthcare
• Regulated Environments
• Johnson & Johnson Supply Chain Models

• OPM
• Digital Tools
• Performance Management Frameworks