Quality Assurance Analyst
Listed on 2026-09-03
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Renew
360° is a detoxification and residential substance use disorder treatment facility in Toms River, New Jersey, dedicated to helping individuals begin their journey to lasting recovery. We provide compassionate, evidence-based care that focuses on healing the mind, body, and spirit, recognizing that recovery is a personal journey and that every pathway deserves respect and support.
Our multidisciplinary team of licensed counselors, medical professionals, and addiction specialists works collaboratively to deliver high-quality, individualized care that improves lives. If you are passionate about making a meaningful difference and want to be part of a team that values compassion, integrity, collaboration, and excellence, we'd love to have you join us as we empower individuals, foster hope, and create opportunities for lasting change.
JOBPURPOSE
The Quality Assurance Analyst supports the Director of Quality Assurance & Compliance in the development, implementation, monitoring, and ongoing evaluation of the organization's Quality Assurance program. Under the direction of the Director of Quality Assurance & Compliance, the Quality Assurance Analyst conducts audits, reviews documentation and operational processes, analyzes quality and compliance data, identifies trends and potential areas of risk, monitors corrective actions, and assists departments in maintaining continuous regulatory and accreditation readiness.
TIMECOMMITMENT
Full-time, hybrid position.
ESSENTIAL JOB FUNCTIONSQuality Assurance Program Support
- Assist the Director of Quality Assurance & Compliance with implementation and ongoing management of the facility-wide Quality Assurance and Performance Improvement program.
- Support development, maintenance, and annual review of the organization's Quality Assurance Plan, monitoring activities, performance indicators, audit schedules, and quality improvement priorities.
- Assist with preparation of Quality Assurance reports, dashboards, summaries, and presentations for leadership and designated quality committees.
- Participate in multidisciplinary quality review activities and assist departments in identifying opportunities for improvement.
- Conduct scheduled and focused audits of clinical, medical, nursing, administrative, and operational processes as assigned by the Director of Quality Assurance & Compliance.
- Review records and processes for compliance with organizational policies, regulatory requirements, accreditation standards, and established documentation expectations.
- Maintain organized audit tools, supporting documentation, findings, and follow-up records.
- Collect, organize, validate, and analyze quality and performance data.
- Monitor established Key Performance Indicators (KPIs) and other quality measures.
- Identify patterns, trends, recurring deficiencies, and areas of potential organizational risk.
- Assist in converting audit, survey, and performance findings into meaningful reports that allow leadership to evaluate performance and establish improvement priorities.
- Assist the Director of Quality Assurance & Compliance in developing and monitoring programmatic Corrective Action Plans (CAPs).
- Track identified deficiencies, responsible departments or individuals, required actions, target completion dates, and follow-up activities.
- Conduct follow-up audits to determine whether corrective actions have been implemented and whether improvement has been achieved and sustained.
- Promptly communicate unresolved, repeated, or significant findings to the Director of Quality Assurance & Compliance.
- Support ongoing compliance with applicable New Jersey Department of Health requirements, federal requirements, organizational policies, and other regulatory standards applicable to the facility.
- Assist with regulatory surveys, inspections, licensing reviews, plans of correction, and requests for documentation.
- Monitor regulatory changes as assigned and assist the Director of Quality Assurance & Compliance with evaluating their potential impact on organizational policies, procedures, and practices.
- Assist the Director of Quality Assurance & Compliance in maintaining continuous readiness for Joint Commission accreditation and other applicable accreditation activities.
- Support ongoing review of applicable accreditation standards and organizational compliance.
- Participate in tracer activities, mock surveys, document reviews, staff readiness activities, and environmental or operational reviews.
- Assist with the review, organization, revision, and maintenance of organizational policies and procedures and SOP’s.
- Monitor policies for required review and revision dates.
- Assist departments with ensuring that procedures accurately reflect…
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