Lead Coordinator

As a Lead Coordinator at Daniel Robert Remodeling, you play a key role in connecting homeowners with our team. You’ll manage inbound leads, communicate with potential customers, and schedule appointments that keep our sales pipeline moving. This role is ideal for someone who is organized, responsive, and enjoys talking to people while staying on top of details in a fast-paced environment.

• Respond to inbound leads quickly through phone, text, and email
• Enter and manage all leads in the CRM, ensuring accurate tracking by source and service
• Qualify and assign leads to the appropriate sales representative
• Schedule, confirm, and manage appointments for the sales team
• Follow up with leads using a structured cadence to improve conversion rates
• Reschedule missed or postponed appointments to maintain a full pipeline
• Track and update lead statuses including set, completed, rescheduled, canceled, and no-show
• Maintain organized sales calendars to support team efficiency
• Communicate with Sales and Marketing teams to ensure alignment on lead flow
• Assist with tracking conversion rates and overall pipeline performance

• Experience with CRM systems and lead tracking tools preferred
• Strong communication skills across phone, text, and email
• Highly organized with strong attention to detail
• Ability to manage multiple conversations and tasks at once
• Strong follow-through and responsiveness
• Comfortable working in a fast-paced, goal-oriented environment
• Positive, professional, and customer-focused mindset
• Team player who works well with both sales and marketing teams

• Growing, team-oriented company with strong local reputation
• Opportunity to shape culture and make a real impact
• Competitive compensation and benefits
• A team that values quality, collaboration, and community