BH Security Responder

Job Title:

BH Security Responder

Location:

Central Jersey Behavioral

Department Name:
Security

Req #:

Status:
Hourly

Shift: Day

Pay Range: $23.65 - $29.07 per hour

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Behavioral Health Security Responder serves as an important part of the healthcare team by helping maintain a safe, secure, and supportive environment for behavioral health patients, visitors, staff, and the broader healthcare community. This role combines vigilance, professionalism, compassionate customer service, and behavioral health awareness to support the safety and well-being of patients while protecting people, property, and healthcare operations. Under the supervision of a Registered Nurse, the Behavioral Health Security Responder also provides patient support while maintaining a safe environment and assisting with behavioral health needs.

The role requires strong de-escalation and conflict resolution skills, sound judgment, and the ability to interact respectfully and effectively with individuals experiencing challenging or crisis situations. The Behavioral Health Security Responder also supports the Behavioral Health Center’s commitment to Total Quality Management by applying those principles in interactions with patients, visitors, staff, and other internal and external customers.

• Conducting indoor and outdoor patrols and monitoring the facility to help maintain a safe and secure environment for patients, visitors, and staff
• Providing professional, compassionate, and respectful customer service while remaining vigilant for potential safety and security concerns
• Supporting the care and safety of behavioral health patients under the direction and supervision of a Registered Nurse
• Using de-escalation, conflict resolution, and crisis intervention techniques to help safely manage challenging or disruptive situations
• Responding to emergencies and participating in crisis de-escalation using certified training techniques
• Performing weapon screenings and enforcing facility policies and safety standards to help maintain a secure environment
• Monitoring access control systems and managing access to designated areas in accordance with facility procedures
• Communicating effectively with patients, visitors, families, physicians, nurses, staff, and other members of a diverse healthcare community
• Recognizing behavioral and environmental risks and taking appropriate action to protect patients, staff, visitors, and others
• Completing incident reports, data entry, and other administrative tasks using computer systems and Microsoft Office
• Supporting the Behavioral Health Center’s Total Quality Management philosophy by demonstrating professionalism, respect, compassion, and accountability in all interactions
• Adapting to indoor and outdoor security assignments and responding to changing operational needs

• You remain calm, patient, and professional when interacting with individuals experiencing behavioral health challenges or crisis situations
• You understand the importance of balancing security protocols with compassion, dignity, and respect for patients receiving behavioral health care
• You have strong de-escalation, conflict resolution, communication, and interpersonal skills
• You demonstrate sound judgment and can respond appropriately to emergencies, disruptive behavior, and potentially challenging situations
• You are comfortable working closely with Registered Nurses and other members of the healthcare team to support patient safety and care
• You are able to recognize potential behavioral and security risks and take appropriate action while maintaining a respectful approach
• You communicate clearly and effectively with patients, visitors, families, staff, and individuals from diverse backgrounds
• You are comfortable…