Social Service Coordinator- Eagle Crest

Social Services Coordinator - Family

Department: Impact and Service Delivery
Reports to: Senior Associate Director
Location: 111 Spieth Way, Toms River, NJ 08755
Schedule: Tuesday - Thursday 11:30AM - 6:00PM with a 30 minute lunch
Hours: 21 hours per week
Pay: $22.00 - $24.00 per hour

To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.

Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas:
Health, Wellness and Nutrition;
Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

• None

• Facilitate or coordinate the following programs, activities, and social services for children and adults utilizing community resources and agencies:
  • Out-of-School Time Programs (After-school & Summer Program) using BT curriculum or coordinate partnerships with community agencies to supplement program
  • Resident education programs focused on educational achievement and engagement
  • Job Readiness programs and financial literacy to promote economic stability and self-sufficiency including resume assistance, technical/computer skills programs, and financial budgeting/savings
  • Health and wellness programs to promote physical and mental health and general well-being
  • Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities
  • Additional programs and services based on community needs and compliance
• Engage and develop community partnerships and/or volunteers to facilitate or support any required programming
• Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources
• Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks
• Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance
• Publish and distribute monthly community newsletters and calendars to all residents door-to-door
• Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements
• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections
• Manage, track, and use site budget by following BT financial procedures
• Provide technical assistance to resident associations (if applicable)
• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided
• Flexibility to occasionally work evenings and/or weekends to accommodate special events
• Perform other duties as assigned by Better Tomorrows’ manager.

• Proficiency in Google Workspace, Microsoft Office Suite, and general computer software
• Strong written and verbal communication skills
• Project Planning Skills and Knowledge
• Ability to work independently and manage priorities effectively
• Knowledge of ETO or similar database experience preferred

• Minimum one (1) to three (3) years’ work experience in Social Services or related field
• High School Diploma/GED required. Bachelor’s degree in Social Work, Education, or related field is preferred

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times

• Retirement Savings - A 401k plan with a company match to help you plan for your future.
• 4 Paid Holidays, New Years, Fourth of July, Thanksgiving, and Christmas (If scheduled to work that day)