Senior Customs Trade Specialist

This position is responsible for coordinating and interfacing with customers to facilitate the release of us import shipments from custom's custody that have been identified as a complex us import due to regulatory requirements and/or tariff combinations. These carry greater risk to the company and must be handled separately and correctly. Completes all types of classification activities, process us import caged shipments to ensure timely release, performs audits and quality referral functions.

Ensures volume is properly isolated and targeted for proper processing.

Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages, penalties, through classification and the application of proper duty preference. Determines, at time of release, the applicability and degree of the entry complexity and executes the necessary actions to ensure proper handling at all stages of import process. Completes the classification of highly complex and regulated imports by referencing classification support materials and customs regulations.

Assesses appropriate level of duties/taxes payable to CBP and/or validates the pertinence of any special program indicators that may apply Ensures that all decisions made are executed based on CBP regulations, current training, and entry processing instructions. Answers inquiries by Fed Ex express and Fed Ex express customers about the clearance status. Utilizes the internet, Fed Ex systems, spreadsheets and manifest scrolling to ensure high risk commodities are isolated and routed for proper processing by sr us import spec including freight that has already arrived.

Communicates with customers, CBP and other government agencies in order to obtain information necessary to validate if a commodity is within the scope. Makes necessary adjustments to entries caught during pre and post release flex audits to ensure all entries are complete, properly classified, and any duty preferences have been properly applied.

Associates degree/equiv. 3 Years of business experience working directly in an international brokerage environment and one (1) year working with customer contact. Customer contact experience includes, but is not limited to experience in a phone based call center environment or experience using analytical skills in problem resolution and communicating the resolutions to the customers in both written and oral formats. Demonstrated knowledge of customs regulations, harmonized tariff schedules and special tariff treatment programs.

Ability to analyze data and information and to make sound decisions in a time sensitive atmosphere. Certified customs specialist certification preferred.

• Associates degree or equivalent preferred.
• Six (6) months brokerage experience required.
• One (1) year experience with customer contact required.
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• CCS and/or Brokers license preferred.
• Excellent communication skills, verbal and written.
• Organizational and inter-personal skills.
• Problem solving Skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
• Knowledge of customs regulations, harmonized tariff schedules required.

Preferred Qualifications:

Pay Transparency:

Pay: $23.34 - $35.01 USD Hourly

Additional Details: M/F7:30 to 4:00 pm and T/W/T 8:00 am to 4:30 pm. Hybrid

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding,…