Quality & Compliance Specialist

Customs Compliance Specialist

Responsible for timely review and corrections (if needed) are made to entries that are submitted to US Customs/Government Agencies for entry of goods; to ensure that all customer and regulatory requirements are met.

Provide impeccable customer service

Support other work groups such as but not limited to entry processing and cage functions.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Solicit and maintain all customs compliance documentation with customers.

Must be able to handle confidential and/or sensitive information.

Work closely with other internal staff, departments and customers to deliver high level of service to customers.

Review customs entries for accuracy and re-process with corrections if required. This includes customs requirements, other agencies requirements and customer requirements.

Review and corrects ABI errors and census warnings.

Ensure all government and organizational policies are followed.

Create a referral to document the corrections to ensure education and compliance to reduce future errors.

Performs other or additional duties as assigned. Paid Training Provided.

Minimum Education

HS Diploma or GED required.

Minimum Experience

Three (3) years of business or customer service experience.

Knowledge, Skills and Abilities

Strong attention to detail and commitment to accuracy. Excellent analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills. Ability to work independently and collaboratively within a team environment.

Preferred Qualifications: This is a hybrid position.

Pay: $21.14 - $29.59 USD Hourly

Additional Details:

Shift: Monday
- Friday 7:00AM-3:30PM EST

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

We're glad you stopped by and hope your job search experience with Fed Ex Logistics, Inc. will be rewarding.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.