Temporary Administrative Assistant- Part Time

Position Summary:

BGCT is seeking a highly professional, customer service-oriented Temporary Administrative Assistant to support daily administrative operations during a temporary staffing coverage need. This position serves as a critical first point of contact for families, donors, guests, community partners, staff, andClub members while helping maintain efficient front office operations during one of the organization’s busiest seasons.

This role will provide administrative support across multiple departments including Human Resources, Development, Operations, and Programs. The ideal candidate will demonstrate professionalism, adaptability, strong communication skills, attention to detail, confidentiality, and a commitment to exceptional customer service in a fast-paced nonprofit environment serving youth and families.

Essential Responsibilities:

Customer Service & Guest Relations Serve as the primary front desk contact for visitors, families, donors, vendors, applicants, and community partners

Greet and assist guests in a warm, professional, responsive, and solution-oriented manner

Answer and direct incoming phone calls promptly and professionally

Respond to general inquiries and provide accurate information regarding BGCT programs, operations, and services

Support a welcoming, safe, organized, and professional front office environment

Administrative Support:

Provide administrative support to Human Resources, Development, Operations, and Program Departments Perform data entry and maintain accurate records and databases

Assist with filing, scanning, copying, correspondence, and document preparation

Support internal and external communications as assigned

Process incoming and outgoing mail, packages, and deliveries

Assist with scheduling, calendars, and administrative coordination needs

Support donor acknowledgment processes and administrative development tasks as assigned

Office Operations & Inventory Management:

Operate and troubleshoot standard office equipment including printers, copiers, scanners, postage equipment, and multi-line phone systems

Monitor, organize, and maintain office & janitorial supply inventory levels

Assist with ordering and stocking office and administrative materials

Maintain organized administrative and shared office spaces

Support operational efficiency through strong attention to detail and follow-through

Security & Facility Support:

Support front office security procedures including guest check-in and visitor management

Monitor visitor access and maintain awareness of front office activity

Help ensure adherence to organizational safety, confidentiality, and professionalism standards

Maintain discretion and confidentiality when handling sensitive information and records

Qualifications:

High school diploma or equivalent required

Previous administrative assistant, receptionist, office support, or customer service experience preferred

Strong verbal and written communication skills

Proficiency with Microsoft Office, email systems, databases, and general office technology

Strong organizational skills with the ability to multitask and prioritize responsibilities

Ability to maintain professionalism, confidentiality, and strong attention to detail

Ability to work collaboratively and positively in a team-oriented environment

Experience working in nonprofit, youth-serving, or customer-focused environments preferred

Preferred Characteristics:

Positive, welcoming, and professional demeanor

Strong work ethic, reliability, and accountability

Flexible and adaptable in a fast-paced environment

Strong interpersonal skills and emotional intelligence

Ability to independently problem-solve and support team needs proactively

Commitment to supporting the mission and values of BGCT

Physical Requirements:

Ability to sit, stand, walk, bend, and lift up to 25 pounds as needed

Ability to operate office equipment and perform repetitive administrative tasks

BGCT is committed to creating a safe, inclusive, and positive environment for all youth, families, staff, volunteers, and community members.
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