Commercial Support Specialist, Transport Services

Commercial Support Specialist, Transport Services

Topeka, KS, United States (On-site)

Provides an advanced level of administrative support related to processing, data coordinating, analyzing, and verifying measurement data from charts, documents and electronic files.

Key Duties and Responsibilities

• Process, research, compile, verify and/or prepare information including but not limited to:
  • Gas measurement database information
  • Measurement station and meter configuration files
  • Chart processing records
  • Volumes received and delivered files
  • Exception reports
  • Contracts
• Provide information and guidance to gas suppliers, large-volume customers, employees and others including but not limited to:
  • Volume and gas analysis information
  • Measurement corrections/discrepancies
  • Meter information (On/off reads, pressures, temperatures, calculations, equipment maintenance, etc.)
  • Verification of volumes
• Analyze various types of measurement data to resolve discrepancies, maintain integrity of records and verify volumes.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Education Requirements

Associate's degree preferred. (Typically, one and a half to two years of relevant experience is equivalent to one year of formal education.)

Experience

• This role typically calls for four to six years of relevant experience. (Minimum of three years’ relevant experience are required). Education can substitute for experience if applicable. Typically, one year of formal education is equivalent to one and a half to two years of relevant experience.)
• Thorough knowledge and experience with all gas measurement functions.
• Experience providing administrative and/or secretarial support.
• Experience in use and function of office equipment applicable to position including computers, photocopiers, facsimiles, and applicable software.
• Experience with policies, procedures, and use of terminology applicable to position.
• Experience and training related to:
  • Gas measurement software and database applications
  • Measurement station and meter configuration files Budgets Word processing, spreadsheet, and presentation software such as Microsoft Word, Excel and Power Point
  • Maintain physical and/or electronic filing systems
  • Handling confidential and/or sensitive information
• Experience reading and interpreting various types of manuals, forms, publications and reports.
• Experience interacting, advising and communicating effectively with internal and external customers.
• Experience composing and preparing correspondence and reports.
• Demonstrated ability to read and write fluently in English.

Licenses and Certifications

Not applicable.

Additional Requirements

• Able to operate office tools and equipment required.
• Communicate and/or exchange information and instructions.
• Sufficient to perform job duties.

This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business.

Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion.

ONE Gas provides natural gas distribution services to more than 2.3 million customers in Kansas, Oklahoma and Texas. Headquartered in Tulsa, Okla., its divisions include Kansas Gas Service, the largest natural gas distributor in Kansas;
Oklahoma Natural Gas, the largest in the state; and Texas Gas Service, the third largest in the state in terms of customers.

Its largest natural gas distribution markets by customer count are Oklahoma City and Tulsa, Okla.;
Kansas City, Wichita and Topeka, Kan.; and Austin and El Paso, Texas. ONE Gas serves residential, commercial, industrial, transportation and wholesale customers in all three states.

Inclusion & Diversity is a core value at ONE Gas. We know that every employee makes a difference and…