Administrative Associate

Position Overview

This position provides administrative and operational support for Jayhawk Global, the University of Kansas' education innovation center. The role supports executive leadership and works across the organization to keep daily operations running smoothly, coordinate projects and communications, and provide high-quality support to staff, faculty, students, and external partners.

The ideal candidate is organized, dependable, and comfortable managing multiple priorities. They enjoy building relationships, solving problems, improving processes, and helping teams work more effectively. Strong communication, sound judgment, and attention to detail are essential, along with the ability to work independently while supporting a collaborative team.

Jayhawk Global partners across the University of Kansas and beyond to develop and deliver innovative, engaging, and high-quality learning opportunities. Its work includes online degree programs, professional and workforce development, certifications, competency-based education, credit for prior learning, employee training, and enrichment programs. Serving learners across all 105 Kansas counties, all 50 states, and more than 40 countries, Jayhawk Global makes learning accessible, relevant, and empowering at every stage of life supporting personal growth, career advancement, and workforce success.

KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts offered by various vendors. KU also offers employees educational and professional development opportunities.

Tuition assistance offers up to 12 credit hours per year for employees and Employee Dependent Tuition Assistance Scholarship (EDTAS) award opportunities! Details and additional KU Benefits information available at:
Tuition Assistance | KU Benefits

KU’s excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU, we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other’s success. We foster a culture of care where each person is seen, heard, and valued.

When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things.

The successful candidate must be eligible to work in the U.S. by the effective date of the appointment.

• Manage registration and enrollment processes in Enrole including entering recurring events, processing registrations and payments, maintaining records, and conducting routine quality reviews.
• Coordinate the administration of approximately 200 contracts annually, including collecting required information, conducting initial document review, routing agreements for signature, and maintaining contract records.
• Coordinate logistics for courses, meetings, retreats, and special events, including room scheduling, participant communications, technology setup, and on‑site support.
• Prepare and distribute program materials, including rosters, name tags, participant packets, instructional materials, and related resources.
• Prepare, edit, format, and distribute publications and communications in accordance with university branding, accessibility, and style standards.
• Maintain program records and documentation in accordance with university policies and departmental procedures.
• Serve as a resource to instructors, participants,…