Receptionist - Main Campus

This position is responsible for the primary front receptionist activities such as answering phone calls and transferring to various departments, checking emails, fax reports for adult medical department and pediatric department, page employees and visitors as needed. Direct guest to elevators, restrooms and other areas of the building as needed. Update lunch coverage as needed regarding task, tours etc. maintaining security and safety by following procedures, monitoring daily patient logs, issue visitor stickers and kids’ stickers, confirm receipts of daily schedule for new patients from admissions.

Ensure new patient sign in sheet at desk, responsible for clean reception area, stocked supplies including mask, tissue, and hand sanitizer. Responsible for ensuring stamp machine is updated with postage. Contact staff when packages arrive. Distribute mail upon arrival. Responsible for keeping copy machine/fax with paper. The receptionist will have additional office assignments that may include, but not limited to, working with documents for purchase orders, payments and receipts and/or department-based clerical assignments.

All duties require maintaining patient/client confidentiality as required by Ability KC policies and procedures. The receptionist works directly with department leaders, managers, supervisors and support staff to deliver services among all departments. Will perform other job duties as necessary or assigned. Regular attendance and punctuality are an essential requirement for this job. Complete training courses as required. Ability KC purposefully provides integrated services to support the mission in building brighter futures for individuals with disabilities and their families and caregivers.

Reception staff regularly support responsibilities across programs and departments.

• High School Diploma or Equivalent, associate’s degree preferred from an accredited college or university.

• Demonstrated 2-3 years of work-related experience in a health care office or business office. desired.
• Desire 2-3 years of communications proficiency in word processing, software tools. i.e. EMR Systems, Teams Microsoft Word, Excel and Outlook tools.
• Demonstrated initiative to grow within all aspects of responsibilities

• Good knowledge of correct English grammar and its application in a business setting.
• Excellent spelling and punctuation skills.
• Able to operate standard word processing package(s).
• Must be very comfortable with public contact and working with persons with disabilities.
• Knowledge of medical terminology and strong organizational skills desired.

Ability KC is the longest-standing private, not-for-profit, comprehensive outpatient medical rehabilitation facility in Kansas City serving thousands of individuals and their families annually and is nationally accredited and recognized as a leader in value-based care.

Our organization proudly provides a unique, personalized approach to care, serving people of all ages through educational, vocational, and therapeutic services. From helping with a child’s transition to kindergarten, to helping someone relearn how to drive or return to work, we’re there for our community.

Ability KC has been a designated comprehensive outpatient rehabilitation facility (CORF) since 2002, accredited by the Commission on Accreditation of Rehabilitation Facilities since 1971 and accreditation with National Association for the Education of Young Children.

We emphasize the well-being of every individual, ensuring there is meaning in…