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BPO Process Improvement Analyst

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-07-13
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Verint Systems Inc. is seeking an Analyst, BPO, to handle complex back-office tasks, analyze data trends, generate insightful reports, and offer actionable recommendations to optimize workflows.

The role collaborates with cross-functional teams to address client needs and drive process improvement efforts for high-quality service delivery. This mid-career position emphasizes defining KPI-driven processes, training programs, and ensuring accurate data management, while aligning with company

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