Program Officer, Instructional Design & Multimedia

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is contingent on receipt of grant funding.

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. The IRC is committed to developing innovative programs that respond to the refugees’ unique strengths and needs, using our learning and experience to shape policy and practice, and highlighting and promoting best practices in refugee services provision. The IRC is seeking a Program Officer for Instructional Design and Multimedia for Settle In, a program providing information and support for newcomers in multiple languages through its website (SettleInUS.org),

mobile app, and social media platforms. More information on Settle In can be found on https://(Use the "Apply for this Job" box below). This position designs and produces the learning experiences newcomers encounter across Settle In’s platforms. The role combines two areas of practice: instructional design—structuring multilingual, self‑paced learning journeys that help newcomers build knowledge over time—and multimedia production—creating videos, graphics, and other assets that support the full range of Settle In content.

• Design multilingual, self‑paced learning journeys for newcomer audiences, including learning objectives, sequencing, knowledge checks, and reinforcement.
• Apply instructional design, adult learning principles, plain language standards, and translation‑ready structure so that content is usable by newcomers with varying levels of literacy, digital literacy, and prior exposure to U.S. systems.
• In partnership with Switchboard’s Senior Program Officer, Instructional Design, establish instructional design standards for Settle In content and review materials developed by team members, subject matter experts, and contractors against those standards.
• Incorporating Switchboard’s established instructional design standards, recommend and implement improvements to Settle In’s instructional design practice, and update previously developed Settle In learning resources on an established review cycle.
• Create compelling, in‑language multimedia content, including short‑form video, infographics, motion graphics, and social media assets.
• Manage post‑production of all finalized work, including Adobe Premiere project organization, color correction and grading, sound design, motion graphics, music editing, sequencing, export and compression for multiple platforms, and archiving.
• Coordinate with the multilingual Digital Community team on content creation, voiceover, subtitling, and translation review, and advise colleagues on audio and video recording tools and practices.
• Ensure final products are easy to understand, culturally appropriate, linguistically and factually accurate, accessible across web and mobile, and aligned with Settle In standards, newcomer needs, and funder requirements.
• Ensure all learning experiences and multimedia content meet accessibility…