Ticket Seller | Part-Time | Stormont Vail Events Center Job Topeka area,Kansas USA,Customer Service/HelpDesk

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Overview

The Ticket Seller is responsible for ticket sales for shows or events by performing the following duties.

This role will pay an hourly wage of $12.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until August 28, 2026.

Responsibilities

Opens and/or closes the ticket window as required.
Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit.
Fills reservations for seats by telephone or mail, handles the Will-Call window according to procedures, or other related duties as assigned by Supervisor.
Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.
Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
Files various records and reports. Performs related clerical work as assigned.

Qualifications

High school diploma or general education degree (GED).
1-3 months of related experience and/or training or an equivalent combination of education and experience.
Box Office or guest services background preferred.
Ability to count money, make change accurately.
Ability to listen and follow instructions.
Ability to input data into a computer to record sales transactions.
Good communications skills.
Good problem solving skills and organizational ability.
Ability to work independently and as a member of the team.
Good customer service skills and sense of public relations.