Personal Banker ; Part-Time

Position

Description:

Cashiers, customer service reps, and customer service enthusiasts alike, we have a great opportunity for you! Central National Bank is adding a Personal Banker to our team. No banking experience required! You read that right. Our team members have successfully transitioned from non-banking roles such as:

• Cashiering and other retail roles.
• Teaching.
• CNAs.
• Administrative and office workers.
• And more!

They found success in this role and now it’s your turn! With an attention to detail, knack for problem solving, and friendly customer service attitude, you may have the skills needed. We provide you with the training and tools for the rest.

• Monday-Friday 9:00 AM – 6:00 PM
• Saturday 10:00 AM – 4:00 PM (Saturdays are on a rotating basis)

• Sick Leave
• Paid Holidays
• Paid Volunteer Time
• Access to our employee assistance program
• 401K & Generous Match (subject to eligibility requirements)

• Build Relationships: Being the Bank’s primary contact with customers, you consistently provide A+ customer service and get to know our customers while processing transactions, opening accounts, and answering questions.
• Seek Growth: With your eagerness to learn, you go through consumer loan training so you can help with the loan process and questions regarding it.
• Provide Support: You stay current on the bank’s offerings to promote awareness of products and services. You provide support to current and potential customers regarding their financial needs. With the relationships built, you are confident making recommendations and referrals.
• Become Resourceful: Beyond training and guidance from your knowledgeable teammates, you also have access to many learning tools and resources to stay up to date on any operational, technical, and regulatory requirements.
• Troubleshoot Problems: When customer issues arise, you tackle them with professionalism. When you see a complex issue arising, you send it seamlessly onto management for resolution.
• Collaborate: You are a team player who works well with others inside and outside the bank.

Lead. Empower. Build. Invest. Adapt.

• Continuously invest our time and resources into the communities we live in and serve.
• Empowering our team members to become leaders within.
• Continuously adapting and being responsive to changes.
• Building on the relationships that we have grown throughout the years.

Beyond providing superior customer service, we offer a diverse array of financial products and services to include trust & wealth management, mortgages, lending, and so much more!

Equal Opportunity Employer / Veterans / Disabled