Escalations Lead, Customer Service & Help Desk
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-07-13
Listing for:
Sharecare
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sharecare in Topeka, Kansas is looking for a Customer Service – Escalations team member. This role involves handling escalated member concerns and providing Help Desk support for the Customer Service Team. Ideal candidates will have at least 2 years of customer service experience and a High School diploma, alongside strong communication and analytical skills.
Join Sharecare to help improve individual health journeys with your customer service expertise. A commitment to high-quality care and team-oriented success is key.
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