Call Center (Inbound Only

Essential Functions

• Answer inbound calls and assist individuals with questions
• Route calls to appropriate staff as needed
• Assist debtors in establishing payment plans
• Process payments over the phone
• Return calls as needed
• Handle all matters in a professional manner
• Provide accurate information to protect the position of our clients
• Able to multitask entering data while talking on the phone
• Perform other duties as assigned

Desirable candidates will have good computer skills, strong oral and written communication skills, and attention to detail. They will also be punctual and dependable. If the candidate is bilingual, that is a plus.

Candidates must be proficient in Microsoft Office, including Word and Excel. Candidates must be able to type at least 40 wpm. A high school diploma or the equivalent is required.

Our employees work in compliance with federal and state laws and pass a 10-panel drug test, a criminal background check, and a conflict-of-interest check.

• Medical, dental, and vision coverage
• EAP (Employee Assistance Program)
• Retirement plan with a company match
• Life insurance
• Paid holidays, vacation, and sick leave

Candidates selected to interview will be tested on their typing skills, data accuracy, and logical reasoning.

This is a full‑time position with benefits available after an introductory period. Wages will be based upon experience and may range from $15–$18 per hour.

Butler & Associates, P.A. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

Butler & Associates, P.A. participates in E-Verify.

If you have trouble with your application or need reasonable accommodations, please call .