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Banking Customer Experience Specialist
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-08-15
Listing for:
Capitol Federal Financial, Inc.
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep
Job Description & How to Apply Below
Capitol Federal Savings Bank in Topeka, KS seeks a Customer Experience Representative to handle incoming calls, verify identity, and determine customer needs while delivering courteous service. You will assist with everyday banking requests and connect customers to the right department for specialized help.
Ideal candidates have 1–3 years of related experience, a high school diploma or equivalent, and strong communication, problem-solving, and attention to detail.
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