Customer Account Specialist

Customer Account Specialist

Advantage Tech is searching for a Customer Account Specialist to join their client onsite at their facility in Topeka, KS.

Position Requirements

To perform at a proficient level and to be fully qualified, a person would be expected to have:

Education:

(minimum required)

Associate’s degree/2 years of college required. Bachelor’s degree preferred.

Experience:

(minimum required)

1-2 years in a customer service role (business-to-business sales or manufacturing environment preferred).

Licenses/Certifications:

(minimum required)

Enter licenses/certifications.

Knowledge/Skills/Abilities (minimum required):

• Communicates well and enjoys working with internal/external customers.
• Able to use Microsoft Word/Windows/Excel/Outlook/PowerPoint, and Internet navigation.
• Resourceful, detail oriented, highly organized, works well under pressure, and able to prioritize.
• Willing to work overtime as needed and possess ability to follow projects through to completion.
• Highly personable.
• Excellent phone skills.
• Dependable.
• Team player.
• Able to use general office equipment.
• Good math skills.
• Able to type 40 wpm.
• Familiar with data entry.

Physical Requirements:

• Able to sit for extended periods of time while conducting work on computer workstations including mouse, keyboard and monitor.
• Able to communicate via phone, e-mail, or in person with internal and external customers.
• Able to constantly move about the facility.
• Able to operate standard office equipment.