Senior Service Desk & Customer Support Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, English Customer Service -
IT/Tech
HelpDesk/Support, Technical Support
ASM Research, An Accenture Federal Services Company is seeking a customer service-oriented professional to support inbound and outbound communications, log and track customer cases, and provide timely resolutions. The role emphasizes adherence to SLAs, quality assurance, and mentoring junior staff.
The ideal candidate will have strong communication, problem solving, and attention to detail, with 5-8 years of customer service experience and an Associate's degree or equivalent.
Step into the Senior Service Desk & Customer Support Specialist role at ASM Research, An Accenture Federal Services Company in Topeka, KS, United States and grow with us.
Consider building your career as a Senior Service Desk & Customer Support Specialist at ASM Research, An Accenture Federal Services Company.
The Senior Service Desk & Customer Support Specialist position in the Sales, IT & Technology field is open for applications.
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