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Bike Shop Service Manager: Lead Service
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-07-24
Listing for:
Trek
Full Time
position Listed on 2026-07-24
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Trek Store Stafford seeks a Service Manager to lead the shop's Service Center, drive workflow, staffing of mechanics, and KPIs to ensure exceptional customer service. You will act as the primary service advisor, blending sales and service while upholding Trek's hospitality standard.
You’ll train your team, engage customers to recommend the right service, control costs, keep orders organized, and lead in ensuring the right bikes are built and delivered to customers and the sales floor.
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