VP, Loan Processing Manager

Overview

Organization: Community National Bank was founded in 1984 by a group of individuals in Nemaha County, Kansas with diverse local ownership with decisions made on a local level.

Position mission:

This position will perform a variety of operational, loan processing, loan closing, loan servicing and quality control functions to support the organizational goals of Community National Bank.

• Management oversight of a team of individuals, providing direction, support and training to the team as needed.
• Establish procedures for the ongoing monitoring of items outstanding and/or required by the loan approval and loan documents through maturity.
• Responsible for improving the overall quality of reporting in Suntell, FiServ and Compliance One.
• Process and review all consumer, agricultural and commercial loans in accordance with all state and federal regulations as well as CNB loan policy and procedures.
• Keep informed of all original, processing, appraisal, underwriting, and closing requirements.
• Review all loan documentation for accuracy and completeness.
• Oversee loan closing and servicing to include payment posting, loan codes, escrow and participations.
• Adhere to CNB policies and procedures and comply with legal and regulatory requirements.
• Monitor receipt of all loan closing due diligence (flood accuracy, documents signed, title, appraisal etc.).
• Prepare instructions for the application of funds received for paydowns and/or loan payoffs.
• Review and pay monthly invoices for the loan operations and processing department.
• Manage customer inquiries (phone, email and walk-ins).
• Responsible for training processors and assigning training opportunities for team.
• Assist in audit preparation as needed.

• Support CNB’s strong relationship culture through quality customer service and superior product knowledge
• Provide superior customer service by resolving problems efficiently and responding timely.
• Identify and implement solutions to problems in general and urgent matters.
• Actively seek to add and enhance knowledge regarding developments and current trends in the industry.
• Seek counsel of supervisor on financial concerns or other issues as appropriate
• Foster a collaborative team environment.
• Flexible to accept additional assignments as requested by leadership. Professionalism while representing CNB (onsite, professional and community events and via communications)
• Participate and attend meetings as requested
• Recommend policies and procedures as it relates to area of responsibility
• Follow CNB’s policies and procedures

• 7+ years of experience in Loan Operations/Processing required.
• Bachelor’s degree in finance, accounting, or business management preferred.
• Advanced knowledge of lending practices and general loan audit compliance procedures preferred.
• Excellent analytical skills with an aptitude for determining root cause and identifying solutions during the loan closing and disbursement processes.
• Full comprehension of policies, procedures, and applicable regulatory requirements.
• Share the responsibility for ensuring a satisfactory and expected performance of the relevant product business including overall profitability and financial Key Performance Indicators
• Requires a high degree of confidentiality.
• Exceptional organizational skills, time management skills and be a self-starter.
• Requires being reliable, responsible, and dependable to fulfill the obligations of this role
• Knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)