Correspondent Banking Representative

Job Description:

Job Title:

Correspondent Banking Representative

Location:

Topeka, KS

Employment Type:

Full-Time

About Capitol Federal

At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.

Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.

Position Summary

Responsible for supporting activities related to commercial loan participations and single-family correspondent and secondary market lending. Works with lead banks and correspondent lenders in the origination, purchase and servicing of commercial and mortgage loans. Assists the Correspondent Banking Director with certification processes, maintaining product documentation and maintaining, delivery and execution of legal agreements. Also supports the sale of participation and retail mortgage loans.

Provide excellent customer service in response to requests for information and resolving issues on purchased and sold loans.

Key Responsibilities

The responsibilities listed below represent the primary duties of this position.

* Respond quickly and appropriately to calls and emails from lead banks and correspondent lenders. Assist with the processing, origination and funding of participation and correspondent loans and processing loan payments, construction advances, wire transfers, loan term changes, account research, and other related needs.

* Use loan software to process loan requests, including entering accurate details for the transaction into the software. Requesting and archiving supporting documents including borrower financials, income verifications, insurance, closing documents, flood declarations title policy, environmental reviews and appraisal. Updating workflows to accurately reflect the transaction's current status.

* Prepare, process and organize commercial loans and retail mortgage loans for the sale of the loan to other banks or entities.

* Responsible for testing and maintaining correspondent lending processes and workflows in loan origination software and interfaces.

* Annually recertify relationships such as Federal Home Loan Bank and Plaza Mortgage. Responsible for registration and administration of company user accounts for the various platforms and servicers. In addition, maintain product descriptions and other informational sites and documentation as appropriate to ensure that the purchasing entity receives timely information in regards to sold loans.

* Assist Correspondent Banking Director with review of Purchase and Participation Agreements. Delivers annual Correspondent Compliance Questionnaire to correspondent lenders.

* Manage the sale of VA loans to Plaza Mortgage including rate locks, delivery and funding.

* Research, prepare and distribute management reports such as rate surveys, production/pipeline and other reports as requested.

* Analyze data and information by identifying the underlying fundamentals and objectives using logic and reasoning.

* Accurately post monetary transactions for loan payments, advances and loan funding.

* Accurately process, publish and distribute retail and correspondent interest rate changes as directed by the Chief Lending Officer.

* Perform other duties as assigned.

* Actively participate in proactive team efforts to achieve departmental and company goals.

* Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Required Qualifications

Experience

* One to three years of banking, lending or related experience.

Education/Certifications/Licenses

* High school diploma or equivalent. College degree, preferred.

Skills

Must possess strong attention to detail; be able to work quickly and efficiently on multiple tasks; possess working knowledge of Word, Excel, and general computer skills;…