Bilingual Member Service Representative; Bank Teller

Our Benefits

• $1,000 New Hire Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Yearly Performance Incentive
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts
  - Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

As a Member Service Representative, you will deliver exceptional member experiences by providing efficient and courteous service, processing accurate teller transactions, and cross‑selling products and services in alignment with members' financial needs and CFCU strategic goals. You will serve as the first point of contact for most member interactions.

• Accurately process teller transactions, including deposits, withdrawals, and loan payments.
• Serve as front‑line contact and build relationships with Communication Federal Credit Union members.
• Achieve individual and branch goals for member experience, transaction accuracy, and product cross‑sells.

Required

Work Schedule:

rotating shifts, Mon‑Fri earliest starts at 7:30 am, latest ends at 6 pm; rotating Saturdays, 9 am‑12 pm.

• Bank teller or experience at a financial institution helpful.
• Collaborative teammate with excellent interpersonal and communication skills.
• Great listener with strong desire to help people.
• Ability to accurately process transactions and requests.
• Thrives handling multiple tasks in fast‑paced, service‑oriented environment.
• Embraces new opportunities with strong initiative to accomplish tasks.

• Bilingual – Spanish fluency required.
• High school diploma or G.E.D. required.
• Minimum 1 year of experience in a financial institution or retail customer sales/service environment required.
• Prior cash‑handling experience preferred.

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.