Medical Assistant - Cardiology Office HC

Position: Medical Assistant - Cardiology Office HC - FT - Day
Job Information  Exemption Status:
Non-Exempt    A Brief Overview  The Medical Assistant (MA) works with office staff to assist in the care of patients and provision of support services. Primary duties include providing support for cardiology provider's offices, laboratory specimen collection, and various logistic duties. The MA has contact with patients on a regular basis. Member of the care delivery team will function under the direction of, and be assistive to, a Registered Nurse to provide delegated, direct patient care intervention, including the performance of sterile and non-sterile procedures.

Responsible to provide a safe environment for his/her assigned patients; to complete the assigned work; to monitor the patient for changes in condition and to report those changes to the RN; to document the work that he/she completes; and to document and report any pertinent observations as a result of the interventions. This position is an important member of the patient care team who uses acquired, office-based skills to assist providers and nursing personnel in maintaining efficient workflow to ensure safe, quality care with a patient centered approach focusing on continuity of patient care and satisfaction.

Making independent clinical decisions is outside of the scope for this position. Refer clinical questions to the provider or nurse. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization.
Education Qualifications
* Successfully completed first semester in an accredited nursing program. Required or
* Successfully completed a medical assistant or patient care technician program. Required or
* A Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician may be substituted for the educational requirement. Required
* Knowledgeable of and follows proper technique for patient care. (Required proficiency)
* Communicates pertinent patient information to appropriate staff in a timely manner. (Required proficiency)
* Functions with an awareness and application of safety issues as identified within the institution. (Required proficiency)
* Participates actively in educational activities for department. (Required proficiency)
* Demonstrates competency in selected psychomotor skills. (Required proficiency)
* Active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required as a substitute for education qualifications. Required
* First Responder - RQI Required within 90 days.
* Retrieve voice mail messages, record, and route to licensed staff. Document medical information using the appropriate electronic applications and/or forms. Prepares and maintains patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.
* Point of care testing and/or phlebotomy as indicated by work area.
* Maintain cleanliness of equipment, examination, and treatment rooms; restock.
* Admit patients to exam rooms for office visits and procedures, following prescribed workflows. Assist providers with examinations and procedures. Performs EKG.
* Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions. Reports normal test results and confers with provider or nurse when needed and documents in EMR. Carries out orders, clarifies questionable orders with provider or nurse and properly documents in EMR.
* Assist with referrals, prior-authorizations, and benefit investigations. Schedules appointments or procedures as necessary.
* Meets the needs of any patient in the department.
* Applies proper techniques with simple dressing changes. Maintains and follows proper procedure for sterile technique on dressing changes.
* Prepares and processes requisitions for housekeeping,…