Credentialing Manager - Medical Staff Office - FT - Day

Position Status:
Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status:
Exempt

A Brief Overview The Credentialing Manager leads strategies for the administrative and functional oversight of the credentialing and provider enrollment database to ensure a quality credentialing and privileging program, enhance the medical staff and team experience and meeting regulatory requirements (SVH Bylaws, TJC, NCQA, other regulatory bodies and oversight) and coordination pertaining to compliance with payer panels metrics, trended data at diverse levels of stratification, and utilization of data effectively through an integrated stakeholder process for inpatient, outpatient and ambulatory care services.

This position assists with daily tasks in areas of responsibility as directed by the Director, SVH Administration and the Medical Staff. The Manager works closely collaborates with numerous positions and departments throughout the organization, assists with the execution of the audit process, delivery of high-quality reports and communication throughout SVH. The Credentialing Manager maintains favorable relationships with all levels of management and governance, and accrediting bodies.

Assists in the development, planning and operational management of the MD Staff (Credentialing, Privileging, Payer Enrollment), MD STAT (Peer Review, OPPE, FPPE), marketing and SVNET and, EPriv federal and report builds. This position is responsible for ensuring the program's security and integrity to the accrediting bodies standards. Must demonstrate knowledge about established and evolving medical staff bylaws, regulatory requirements, privileging, OPPE/FPPE, provider enrollment, governmental requirements (Medicare, Medicaid, etc.)

and NCQA regulations and the application of this knowledge. Provides general administrative support to the Medical Staff in this regard. This individual is responsible for being a leader and educator to Credentialing team members in best practices and must maintain working knowledge of credentialing and privileging and the software.

Education Qualifications Associate's Degree Required Bachelor's Degree or 5 years direct medical staff office/credentialing privileging experience may be substituted for education

Experience Qualifications 5 years Medical staff Credentialing experience

Required Proficiency in Microsoft office.

Required 3 years Working knowledge credentialing software/process.

Required 1 year Computer programming data management to include initial, reappt, FPPE, OPPE, Peer Review for streamlining process (change management).

Required 1 year Leadership/Supervisory experience

Preferred

Skills and Abilities

Professional Ethics, Communication, Professional Presence, Relationship Building, Analytical Thinking, People Management. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, legal, accrediting and regulatory information. Demonstrate excellent writing skills to develop and write business correspondence, reports and procedure manuals accurately and in accordance with recognized standards (grammar, punctuation) for the English language. Exhibit oral communication skills (tact, diplomacy etc.)

to represent and respond to information for a broad audience including, but not limited to, managers, physicians, outside regulatory agencies, customers and the public. Ability to understand and communicate utilizing appropriate medical terminology. Demonstrates respect for all individuals (visitors, peers, customers and team members) and helps create and maintain teamwork within the work environment, which contributes to meeting the goals and objectives of the Medical Staff Services department and reflects the mission and values of Stormont Vail Health.

Licenses and Certifications Certified Provider Credentialing Specialist - NAMSS Preferred Certified Professional Medical Services Management - NAMSS Preferred MD-Staff Certified Specialist, Certification Level 2 years Preferred

Ensuring accuracy of data in software/management of software. Compile data, maintains data systems, analyzes data and report to the Director of recommended changes and best practices for improvement of system for medical staff functions to include turnaround of medical staff applications. Provides requested reports to internal and external customers. Research, development of drafts of delineation of privileges, OPPEs, FPPES and assist with the presentation and approval as directed.

Performs functions and duties as a supervisor to include but not limited to management of staff schedules, Workday, Shift Wizard, etc. Timekeeper to include management of time off request, attendance records, and shall act as the delegated designee of the Director. Complete performance evaluations of supervised staff members. Shall be the alternate to the Director. Credentialing, Privileging & Auditing…