Housekeeping Supervisor

A hotel housekeeping supervisor oversees the daily operations of the cleaning staff to ensure guest rooms, public spaces, and back‑of‑house areas meet high cleanliness and sanitation standards. They manage staff schedules, conduct room inspections, handle guest requests, and monitor supply inventory.

• Staff Management: Create daily shift schedules, assign tasks, and distribute room assignments.
• Team Training: Onboard new staff on hotel cleaning protocols and safety standards.
• Quality Inspections: Inspect guest rooms and public areas to verify they meet brand quality standards.
• Inventory Control: Manage stocks of linens, cleaning supplies, and room amenities, ordering replacements as needed.
• Guest Services: Promptly address and resolve guest complaints or requests regarding housekeeping services.
• Maintenance Reporting: Identify maintenance issues and submit work orders to the engineering or maintenance team.
• Performance Monitoring: Evaluate team performance and provide continuous coaching.

• Experience: Previous experience as a housekeeper, room attendant, or in a lead cleaning role.
• Leadership
  
  Skills:
  
  Strong ability to delegate tasks, motivate teams, and resolve conflicts.
• Time Management: Excellent organizational skills to handle fast‑paced hospitality environments.
• Product Knowledge: Deep understanding of commercial cleaning techniques, chemicals, and safety regulations.