Executive HR Assistant & Benefits Specialist

The job of Executive HR & Benefits Specialist is performed for the purpose of providing comprehensive administrative and operational support to the Human Resources Department; serving as the primary point of contact for employees, applicants, administrators, and members of the public contacting Human Resources by telephone, email, or in person; assisting with the administration of employee benefit and retirement programs; maintaining confidential employee and departmental records;

coordinating assigned HR processes and projects; and ensuring timely, accurate, and responsive delivery of Human Resources services.

• Serves as the first point of contact for the Human Resources Department, receiving and responding to telephone calls, emails, and in-person visitors for the purpose of providing timely assistance, answering routine questions, determining the nature and urgency of requests, and directing individuals to the appropriate HR team member when additional assistance is required.

• Provides high-quality customer service to employees, applicants, administrators, benefit providers, retirees, and members of the public while maintaining appropriate confidentiality and professional discretion.

• Provides complex and confidential administrative support to Human Resources leadership, including preparing correspondence, reports, memoranda, meeting materials, agendas, minutes, presentations, and other documents.

• Coordinates calendars, meetings, appointments, departmental activities, and assigned projects for the purpose of ensuring timely completion of HR responsibilities and efficient operation of the department.

• Organizes and monitors office workflows, incoming requests, correspondence, deadlines, and assigned projects to ensure matters are appropriately routed, tracked, and completed.

• Assists with administration of employee benefit programs, including enrollment of new employees, benefit changes, open enrollment, distribution of benefit information, eligibility verification, and employee questions.

• Provides employees with general information regarding available benefit programs and assists employees in navigating enrollment, coverage, and benefit-related processes.

• Assists with KPERS retirement processes and provides employees with general information and appropriate resources regarding retirement-related requirements and procedures.

• Assists employees, beneficiaries, benefit providers, Payroll, and administrators with benefit-related questions and discrepancies for the purpose of ensuring accurate records, eligibility, enrollment, and payments.

• Processes benefit enrollment and change information in accordance with applicable program requirements and established District procedures.

• Maintains accurate and confidential manual and electronic records related to employees, benefits, retirement, correspondence, departmental activities, and other assigned HR functions in accordance with established administrative guidelines, legal requirements, and record-retention requirements.

• Prepares and distributes employee communications, benefit materials, forms, notices, informational materials, and other HR correspondence.

• Assists with new employee onboarding and orientation activities, including providing information, coordinating required materials, and directing employees to appropriate HR resources.

• Processes departmental documents and transactions such as requisitions, purchase requests, travel documentation, invoices, budget-related materials, and other assigned administrative records.

• Assists with internal and external audits by locating and providing requested records, documentation, and information regarding assigned HR processes.

• Maintains current knowledge of District…