Federal IT Service Desk Shift Lead

A Federal IT Services Provider is seeking a Service Desk Shift Supervisor in Topeka, Kansas. The role oversees service desk operations, manages staff assignments, and ensures high-quality support for incidents and requests. Candidates should possess strong leadership and communication skills, with a solid background in IT operations and customer service. Compensation ranges from $67,900 to $132,500, reflecting various factors including experience and qualifications.

Applicants must be able to obtain a Public Trust investigation and work within a federal context.
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