Problem Manager: ITIL Lead Root Cause & Prevention
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-05-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
IT Consultant, IT Support, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Problem Manager in Topeka, Kansas. This role oversees the lifecycle of problems within enterprise IT services, driving structured investigations and coordinating cross-functional teams to identify root causes and implement solutions.
The ideal candidate has a Bachelor's degree in a relevant field, 4–7 years of experience, and a strong understanding of ITIL principles. The position offers a competitive salary range of $99,300 - $140,737, dependent on experience and qualifications.
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