RPA Business Analyst

Job Summary

Identify and implement areas for automation using robotic process automation (RPA).

• Create and maintain robotic process automations (RPAs) for routine processes and tasks
• Identify and document best practices for RPA adoption long-term.
• Work with vendors and Product Owners to design, test and implement enhancements, and identify ideas for efficiency improvements
• Work independently.
• Assist departments with continuous process improvement, using knowledge of our applications to develop streamlined or automated processes
• Develop a detailed end-to-end understanding of processes targeted for automation and identify the impacted processes and business needs in collaboration with the business Product Owner(s).
• Assist in troubleshooting automation issues, provide support for data analysis, and help drive decision‑making within the automation team
• Work with application vendors and service providers (e.g., automation software, core automation tools, webforms solution) to resolve technical issues
• Research and maintain new functionality related to the automation tools
• Test fixes and new releases related to automation tools; work with vendor to correct defects
• Coordinate changes to existing and new applications with other IT teams and through change management process
• Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank
• Perform other duties as assigned

• Education:
  
  High school diploma or equivalent required;
  Bachelor’s degree preferred.
• Experience:
  
  One (1) year of using RPA software and improving business processes or 2+ years’ experience in Information Technology.
• Banking background preferred.
• Basic understanding of Agile principles and the Scrum framework.
• Ability to communicate effectively with Product Owners and IT teams.
• Solutions oriented.
• Detail‑oriented / accuracy.
• Proficiency with Microsoft Office Products.

• Adherence to Core First Values;
  Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required including ability to lift up to fifty (50) pounds.

Travel is primarily local during the business day, although some local evening and weekend travel may be expected.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Core First provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Core First Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.